LAUNDRY KING

MOBILE APPLICATION

TERMS & CONDITIONS

PLEASE READ THESE TERMS & CONDITIONS ('TERMS') CAREFULLY. BY USING OR  ACCESSING THE SERVICES, YOU AGREE THAT YOU HAVE READ AND AGREE TO BE  BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, LAUNDRY KING IS  NOT WILLING TO PROVIDE YOU WITH ACCESS TO OR USE OF THE SERVICES AND YOU  MUST NOT ACCESS OR USE THE SERVICES. 

USE OF THE SERVICES

Your access to and use of the services and all content contained on or accessed from the services,  including text, graphics, images, photographs, videos, user interfaces, visual interfaces, trademarks, logos,  applications, programs, computer code and other information (collectively, the “Content”), are expressly  conditioned upon your compliance with these Terms.

You may not access or use the services for any purpose that: (a) is prohibited by the Terms; (b)  violates any applicable law; (c) causes damage on or through the services; (d) infringes upon the rights of  any third party; (e) is defamatory, libelous, abusive, obscene, pornographic, lewd, indecent, suggestive,  harassing, threatening, inflammatory, fraudulent or otherwise objectionable; (f) results in the commercial  resale of items or services without the prior written consent of Laundry King; or (g) actually affects or  interrupts or attempts to affect or interrupt operation of the services.

Additionally, you agree not to: (a) use any robot, spider, or other automatic device, process, or  means to access the services for any purpose, including monitoring or copying any of the material on the  services; (b) introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious  or technologically harmful; (c) interfere in any manner with the operation or hosting of the services or  attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the services, the  server on which the services are stored, or any server, computer, or database connected to the services; (d)  reverse engineer, disassemble, decompile, or otherwise attempt to derive the source code or method of  operation of or any trade secrets embodied in the services; or (e) attempt to circumvent or overcome any  technological protection measures intended to restrict access to any portion of the services.

We may discontinue, or change from time to time, any service including any service Term, in our  sole discretion without notice. We also may discontinue or change specifications on services described  and/or displayed through the app, in our sole discretion without notice.

LAUNDRY KING RETAINS THE RIGHT TO DENY ACCESS TO THIS APP TO ANYONE  WITHOUT NOTICE AT ITS COMPLETE DISCRETION FOR ANY REASON, INCLUDING FOR  VIOLATION OF ANY OF THESE TERMS, INCLUDING ANY USE RIGHTS.

DISCLAIMER OF WARRANTIES

YOUR USE OF THE SERVICES, ITS CONTENT, AND ANY ITEMS OBTAINED  THROUGH THE SERVICES IS AT YOUR OWN RISK. THE SERVICES AND ALL CONTENT  PROVIDED ON OR THROUGH OUR SERVICES ARE PROVIDED ON AN “AS IS” AND “AS  AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESSED OR  IMPLIED. NEITHER LAUNDRY KING NOR ANY PERSON ASSOCIATED WITH LAUNDRY  KING MAKES ANY WARRANTY OR REPRESENTATION THAT THE APP, CONTENT OR  SERVICES WILL MEET YOUR REQUIREMENTS OR BE AVAILABLE ON AN  UNINTERRUPTED, SECURE OR ERROR-FREE BASIS. LAUNDRY KING MAKES NO  WARRANTY REGARDING THE QUALITY OF ANY PRODUCTS, SERVICES OR INFORMATION  PURCHASED OR OBTAINED THROUGH THE APP, CONTENT OR SERVICES, OR THE  ACCURACY, TIMELINESS, TRUTHFULNESS, COMPLETENESS OR RELIABILITY OF ANY  INFORMATION OBTAINED THROUGH THE APP, CONTENT OR SERVICES. TO THE  MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LAUNDRY KING HEREBY  DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESSED OR IMPLIED,  STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF  MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR  LIMITED UNDER APPLICABLE LAW. 

LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT  SHALL LAUNDRY KING, ITS AFFILIATES, SERVICE PROVIDERS, OR THEIR RESPECTIVE  OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS AND/OR AGENTS BE LIABLE FOR  DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN  CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SERVICES, INCLUDING  WITHOUT LIMITATION THE USE OR INABILITY TO USE THE CONTENT ON ANY OF THE  SERVICES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL,  OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN  AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF  BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA,  AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT,  OR OTHERWISE, EVEN IF LAUNDRY KING HAS BEEN ADVISED OF THE POSSIBILITY OF  SUCH DAMAGES. IN NO EVENT SHALL LAUNDRY KING’S TOTAL LIABILITY, WHETHER IN  CONTRACT, TORT, (INCLUDING NEGLIGENCE), PRODUCTS LIABILITY, STRICT LIABILITY  OR OTHER THEORY OF LIABILITY, ARISING OUT OF OR RELATING TO THE USE OF OR  INABILITY TO USE THE SERVICES. 

COPYRIGHT AND TRADEMARKS

All trade names, trademarks, service marks, logos and trade styles in this app are owned by  Laundry King. Proper use is limited to use in connection with the products and services of the mark  owner and no other use is permitted without the owner’s prior written permission.

Copyright on all material in this app is owned by Laundry King. No material in this app may be  reproduced, stored, altered or further distributed without our prior written permission. Requests for  permission should be directed to our office via the contact from this app.

PRIVACY POLICY

Personal Information means any information relating to an identified or identifiable individual.  Examples of Personal Information include: name, email address, IP address, personal account number and  phone number.  

We May Use Your Personal Information to:

∙ Process your payment transactions.

∙ Protect against and prevent fraud, and other legal or information security risks. ∙ Provide and communicate with you about products and services offered by Laundry King. ∙ Provide you with personalized services and recommendations.

∙ Operate, evaluate and improve our business, including anonymization and analytics. ∙ Serve other purposes for which we provide specific notice at the time of collection, and as  otherwise authorized or required by law.

We maintain appropriate security safeguards to protect your Personal Information and only retain  it for a limited period of time.

The security of your Personal Information is important to Laundry King. We are committed to  protecting the information we collect. We maintain administrative, technical and physical safeguards  designed to protect the Personal Information you provide or we collect against accidental, unlawful or  unauthorised destruction, loss, alteration, access, disclosure or use.

We also take measures to delete your Personal Information or keep it in a form that does not  permit identifying you when this information is no longer necessary for the purposes for which we  process it, unless we are required by law to keep this information for a longer period.

USERS AND ACCOUNTS

In order to participate in certain areas of our services, you will need to register for an account.  When you set up an account, you may be required to choose a user name and password. In creating an  account, you agree to the following: (a) create only one account; (b) provide accurate, truthful, current  and complete information; (c) keep your information updated and accurate; (d) protect your password and  access to your account; (e) notify us if you discover or otherwise suspect that the security of your account  has been compromised or breached; and (f) take responsibility for all activities that occur under any  account registered to you and accept all risks of unauthorized use of the account.  

Your account, username, and password are for your personal use only. You are solely responsible  for maintaining the confidentiality of, and are responsible for all activities that occur under, your account,  username and password, and any other information that may be used to access your account. You are  solely responsible for all use of the services in connection with your account, including compliance with  these Terms, and will be fully liable for all costs, fees, liabilities or damages incurred through the use of  your account and any transactions completed through your account.

PICK UP AND DELIVERY

Designated location is a place you choose within the app, that you have determined to be secure, and has easy access for pickups and deliveries. You must leave your bag or bags at the designated  location before the scheduled pick up time. Laundry King is not responsible for theft, damage, or loss of  your garments prior to pick up or after delivery. You leave the bag or bags at the designated location at  your own risk. Usually, it takes 1-2 business days to complete an order.

However, delivery time depends on the amount of garments, the complexity of the services and  the total volume of orders received by Laundry King. Once delivery has been made, we will not be held  responsible or liable for the loss or damage of any items. It is the customer’s sole responsibility to ensure  the safety of items after delivery by Laundry King.

LOST OR DAMAGED ITEMS

It is our priority to supply the best care to your garments and we appreciate your trust. However,  Laundry King cannot guarantee against color loss, bleeding, shrinkage, other garment damage, or loss of  items. While it is never our intention for an item to go missing, occasionally it can happen. Differences in  count must be reported, and the ticket presented within 48 hours. Unless a list accompanied the bundle,  our count must be accepted. The company’s liability with respect to any lost or damaged article shall not  exceed 10 times our charge for processing it.

We exercise utmost care in processing articles entrusted to us and use such processes which, in  our opinion, are best suited to the nature and condition of each individual article. Nevertheless, we cannot  assume responsibility for inherent weaknesses of or defects in materials that are not readily apparent prior  to processing. This applies particularly, but not exclusively, to suedes, leathers, silks, satins, double-faced  fabrics, vinyls, polyurethanes, etc. Responsibility also is disclaimed for trimmings, buckles, beads,  buttons, bells and sequins.

Laundry King additionally is not liable for damage caused by you not selecting the correct service  when placing an order (e.g. selecting wash and fold instead of dry cleaning, forgetting to add hang dry  service, etc.), or when items are sent in incorrect bags (e.g. dry cleaning placed inside a labeled wash and  fold bag). Laundry King is also not liable for damage caused by, but not limited to loose items like pens  and lipstick.

Laundry King reserves the right not to provide services that would seriously damage garment or  for other reasons in order to preserve your items.

Although we do our best to prevent any damages to your garment, unfortunately every garment,  regardless of brand or quality, will wear out over time, and there is nothing Laundry King can do to  predict when this will happen, or prevent it. For damage related to normal wear and tear, Laundry King does not provide reimbursement or compensation.

PAYMENT

You understand that use of the services may result in payments by you for the services you  receive. After your garments are ready, Laundry King will process payment of the applicable charges,  using the preferred payment method designated in your Account.

If your primary Account payment method is determined to be expired, invalid or otherwise not  able to be charged, you agree that Laundry King may use a secondary payment method in your Account, if available. Please note that in the event you dispute any part of a valid сharge via chargeback, you agree  that Laundry King will have the right at our option to pursue you for payment, to seek reimbursement of  any related costs incurred by us, to turn any past due account over to collections and/or report delinquent  payment to credit bureaus.

Charges will be inclusive of applicable taxes where required by law. Charges paid by you are  final and non-refundable, unless otherwise determined by Laundry King. Any request for lower сharges or disputes regarding the сharges should be addressed to contacts indicated in the Laundry King App.

TERMINATION OF SERVICES

Laundry King reserves the right, in its sole discretion, to terminate your access to the  Applications and services or any portion thereof at any time. We will use commercially reasonable efforts  to attempt to notify you of such termination. Laundry King reserves the right to cancel services and/or  your Account for cause, such as if a delivery is unsuitable, inaccessible or unsafe, or due to force majeure  or inappropriate or abusive activity by you or third parties. In the event of any termination, you will be  responsible for paying for services performed prior to termination.

The Agreement shall continue to apply for as long as you use the services, and any provisions  contained herein which by their nature or effect are required or intended to be observed after termination  will survive termination and remain binding, including the provisions regarding your indemnification  obligations, our limitations of liability and the resolution of disputes through arbitration.

GOVERNING LAW AND JURISDICTION

All matters relating to the services and these Terms and any dispute or claim arising from or  related thereto (in each case, including non-contractual disputes or claims), shall be governed by and  construed in accordance with the internal laws of the State of New York without giving effect to any  choice or conflict of law provision or rule. At Laundry King’s sole discretion, you may be required to  submit any disputes arising from these Terms, including disputes arising from or concerning their  interpretation, violation, invalidity, non-performance, or termination, to final and binding arbitration  under the Rules of Arbitration of the American Arbitration Association applying New York law.

MISCELLANEOUS

You may not assign the Agreement without Laundry King’s prior written approval. Laundry King may assign this Agreement without your consent to: (a) a subsidiary or affiliate; (b) an acquirer of  Laundry King’s equity, business or assets; or (c) a successor by merger. Any purported assignment in  violation of this section shall be void. No joint venture, partnership, employment, or agency relationship  exists between you, Laundry King or any Third Party Contractor as a result of this Agreement or use of  the services. If any provision of this Agreement is held to be invalid or unenforceable, such provision  shall be struck and the remaining provisions shall be enforced to the fullest extent under law. Our failure  to enforce any right or provision in this Agreement shall not constitute a waiver of such right or provision  unless acknowledged and agreed to by Laundry King in writing. Laundry King’s failure to enforce any  part of this Agreement will not be considered a waiver. Any waiver by Laundry King of any provision of  this Agreement must be in writing. Unless otherwise specified herein, the Agreement constitutes the  entire agreement between you and Laundry King with respect to the app and services and it supersedes all  prior or contemporaneous communications and proposals, whether electronic, oral or written, between  you and Laundry King with respect thereto.